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SUCCESS STORIES

Paano Papataasin ang Katapatan ng Customer para sa Iyong Maliit na Negosyo

How-to-Increase-Customer-Loyalty-for-You

Developing a strong base of loyal customers or clients is arguably the most essential task of any small business or startup. Attracting new customers is more time-consuming and expensive than retaining current ones. By engaging existing customers, you can focus more energy on other business tasks while building a solid reputation in your industry. Automation Project Solutions shares some pointers on how to do it.

ALWAYS KEEP CUSTOMERS #1

No business is anything without its customers or clients. The best way that you can build a loyal customer base is by keeping them at the forefront of every decision you make. Whether you’re strategizing your offerings, marketing, finances, customer service, or any other aspect of your business, do so with the needs and wants of your customers in mind.

FORM AN LLC

If you’re like most small business owners, there never seems to be enough time in the day to get everything done. One way to save time that you can put towards focusing on your customers is to form an LLC. Along with personal asset protection and various tax advantages, operating as an LLC will mean that you have less paperwork to worry about.

However, you need to learn your state's guidelines and regulations before getting too deep into the formation process. And if you don’t want to spend the time and energy, you can research the cheapest formation service online, which will be less expensive than hiring an attorney.

USE POINTS

Nothing is more effective for creating customer loyalty than implementing a point-based loyalty program. After all, it’s right there in the name! Develop a system for customers that rewards points every time they make a purchase, refer other customers, write a review, follow/promote you on social media, and subscribe to your emails.

ENGAGE VIA SOCIAL MEDIA AND EMAIL

Speaking of social media and email, both are critical in today’s world for any business that hopes for success. Social media is a massive market, and it provides a major platform for engaging consumers, whether it’s through advertising, responding to customer inquiries, or encouraging customers to promote your brand (e.g., liking, sharing, tweeting).

Email marketing is at least as effective for growing loyalty for your brand. So be sure to send out exclusive sales, new product reveals, redemption reminders, thank you notes, and any other type of emails that will encourage your customers to stay put.

RECOGNIZE SPECIAL OCCASIONS

Don't underestimate the power of acknowledging a customer's birthday. We all like it when someone puts effort into recognizing a special occasion in our lives, and it’s no different for companies. Providing postcards, discounts, and incentives on special dates can go a long way in making your customers feel valued. And you can use a variety of marketing channels to accomplish this, including email, social media platforms, and a text messaging app.

If you want the best chance of success for your small business or startup, then put time and energy into building a loyal customer base. Implement the tips listed here, and always remain open-minded to how you can better serve your existing customers. In no time, you'll likely see the positive impact it can have on your business.

ETO ANG SINASABI NG ATING MGA KLIYENTE NA NABUTI...

CAMERON | 1/23/2021

Tinulungan kami ng APS na i-recommission ang isang lumang kagamitan na ibinigay ng ibang kumpanya. Napakadaling magtrabaho kasama. Handang tumulong sa lahat ng kanilang makakaya. Alam nila ang ginagawa nila!

ROB  | 1/17/2021

Kumuha kami ng APS para mag-upgrade at ayusin ang mga PLC at HMI na mayroon kami. Si Garry ay masinsinan at nakatuon sa detalye.

MARC F | 12/12/2020

Ang Automation Project Solutions ay nakatuon sa customer at nakatuon sa pagbibigay ng mahusay na serbisyo at halaga. Ang kanilang teknikal na kakayahan ay kahanga-hanga at pinahahalagahan ko kung paano sila nakikipag-usap sa isang simple at epektibong paraan. Inaasahan kong gumawa ng isa pang proyekto sa Automation Project Solutions at pinahahalagahan ang serbisyo sa customer.

JEFF | 12/04/2021

Great to work work with. Very customer focused. Delivered on everything we asked within budget, on time, and willing to go the extra mile to satisfy the customer.

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